No-Show and Missed Appointment Policy
Please be mindful that our daily slots are limited, any reserved slot is marked off and scheduled just for you. For customers who missed their reserved appointments 3 consecutive times, a non-refundable deposit is required in order to secure your next appointment. Customers who continue to miss this appointment are considered to forfeit their deposits.
Informed Consent and Transparency Policy
Whether it’s PMU or lash services, we will never proceed with any treatment without the client’s full understanding and explicit approval. Every step of the process is thoroughly discussed and clearly explained, ensuring complete transparency, comfort, and confidence in our approach. While we value and respect client preferences, we will only honor requests that align with our professional expertise and judgment, prioritizing what is truly best for the client’s unique features and long-term satisfaction.
