FAQs

If you already have lips filler, you need to wait 2 – 3 months for the filler to set in before getting lips service. If it’s the other way around, you need to wait 1 month after lips service to do filler.

When you come to our studio for lips service, we will choose the most suitable color for you based on your skin, hair and other elements. Everyone is different so it’s impossible to have an identical color with somebody else.

After eyeliner service, you should wait at least:

  • 1 month before getting eyelash extensions
  • 1 month before getting a lash lift
  • 2 weeks before applying mascara

Eyeliner service is suitable for almost all eyes – except for droopy/hooded eyeliner and thin skin (capillaries visible in the eyes area).

A touch-up appointment is made 4-6 weeks after your first procedure. During the healing process it is common for your cosmetic tattoo to fade up to 30%. It is also common for ‘flaking’ or dry patches to occur. Therefore, it is necessary for clients who wish to have it refined. Otherwise, a touch-up isn’t necessary for everyone who are happy with the results.

Please keep in mind that clients who wish to receive touch up, you will need to strictly follow the scheduled appointment to ensure the best result. If you are unable to keep your appointment, please notify us at least 24 hours prior to your scheduled appointment time. You can reschedule by calling our hotline at (028) 6654 8686 or contact our Fanpage: NP Brows

However, we only tolerate a maximum of 2 consecutive appointment rescheduling for touch up procedures. Otherwise, an additional 50% of original service fee shall be applied for the 3rd rescheduling onwards.

The touch-up is not by required, as long as you’re happy with it. Touch-up only happens when you want to make necessary changes.

Our service fee is charged upon the first session and is considered as a complete payment. Clients do not need to pay anything extra when returning for second session (touch up), and since our touch up is free we do not provide return/refund of any sort for clients who are unable to receive the touch up. Our fee comes with 01 free touch up after 4 weeks (eyebrows and eyeliner) and after 2 months (lips).

In the event of customers miss their scheduled touch up appointment, an additional fee shall be applied to the following appointments:

  • 2 months after the initial touch up appointment: 50% of the original service fee
  • 4 months after the initial touch up appointment: 75% of the original service fee
  • 6 months after the initial touch up appointment: Considered as a new service

For example: You had your lips service on January 1, then your initial touch up appointment shall be scheduled on March 1. If you need to reschedule your touch up please make sure doing so within 2 months from the initial appointment to avoid additional fee. The additional fee is being applied as follows:

  • March 2 – May 1: No added fee
  • May 2 – July 1: 50% of the original fee
  • July 2 – September 1: 75% of the original fee
  • September 2 onwards: Considered as a new service

Your skin will need 4 – 6 weeks to heal after the procedure. We can do some touch-up if needed on the parts that faded. For more information, check out our Blog.   

You need to wait 4 – 6 weeks after your first session to make sure your skin completely heal.  We can do some touch-up if needed on the parts that faded. For more information, check out our Blog.

For lips service, you need to wait for 2 months before coming back for a touch-up. The skin on your lips is very thin and sensitive. Therefore, it takes 2 months for the skin to completely heal and the color to fully develop.